Frequently Asked Questions

Q: What is EV-Adventure?
A: EV-Adventure is a Swiss company that rents out Tesla electric cars. In the near future, you'll also be able to book self-driving vehicles.

Q: How are the cars insured?
A: All our cars have fully comprehensive insurance. For drivers over 25, the excess for collision damage is a maximum of CHF 1,000 per claim.

Q: Where can I pick up the car?
A: We deliver your car free of charge to any address in German-speaking Switzerland, including hotels and Zurich Airport, and collect it from there too. Any parking fees are paid by the renter. Delivery outside German-speaking Switzerland, e.g. to French-speaking Switzerland or Ticino, is available on request.

Q: Is there a minimum age?
A: Yes, the minimum age to rent is 21. For drivers under 25 the excess in the event of damage is CHF 3,000.

Q: How does the handover work?
A: We park or hand over the car at the agreed location with at least 85% battery. In the Tesla app you can see exactly where the car is, and unlock and start it when you arrive.

Q: How do I report existing damage before my rental starts?
A: Please check the car for any damage that hasn't already been reported when you pick it up, and send us photos.

Q: What is the CHF 1,000 deposit for?
A: The deposit covers any Supercharging fees, damage or traffic fines. It is refunded no later than 30 days after the end of your rental.

Q: How many kilometres are included in my rental?
A: For short-term rentals there's no kilometre limit for driving within Switzerland. For long trips abroad, a limit of 250 km per day applies. Extra kilometres are charged at CHF 0.50 each.

Q: Can I bring my dog or smoke in the car?
A: Dogs are only allowed by prior arrangement with us, and only in a dog crate. Smoking in the car is strictly prohibited. Cleaning will be charged at up to CHF 1,000.